"The sales associate (Jonathan) was very attentive, knowledgeable and helpful. Definitely will shop again"
"Just needed fluids for my bike--did quick walk around as well --appreciated no hard sell on stuff as that turns me off"
"I need a RAM mount with extended arms that day for a ride. The staff help me pick the correct one for my 2017 Ultra Limited. It works great thank you for all your help."
"Had a problem with my helmet. Got solved with ease and less expense than expected! Gotta like that!"
"Nikkei was a HUGE HELP! Not only did she take time out to help me, she walked me through every jacket and helped me to find the one with the PERFECT fit. She knows her inventory and is an incredible help with sizing. Everybody and cycle gear Schaumburg is AWESOME! "
"I wish every store was as committed to servicing their target customers as Cycle Gear is. Their sales-people know the inventory and how to offer great advice without being pushy. "
"In and out. Great service"
"My husband and I stopped in to pick up a jacket and gloves. Jonathon worked with us. He was great. Helped us find the gear i needed without awkwardly hovering like some sales people do. "
"I found gloves (xxl) and a jacket (5x). However, there were no 3x helmets or wide width shoes. I was able to find wide motorcycle boots at Farm and Fleet. So I know they exist. "
"This wasn't first visit ever to this store. I do not ride motorcycles but was in search of a gift for my brother who is a long term enthusiast.
Sales ladies Martha and Melissa were great and provided easy going, friendly assistance. They easily answered my questions, showed me items on significant sale, and didn't push overly hard for me to make a purchase. I ended up buying four items and will be back to buy more down the road. The store was clean, well organized, and was well stocked with merchandise. "
"Great selection and staff. We will be back."
"Very helpful and nice staff, great sales and value for what we bought."
"Visited store in Schaumburg IL. and saw some saddlebags I wanted to try. I wanted square bags not slanted so they ordered them for me. They arrived just one full day later. Unfortunately, I could not use the bags on my bike. I returned them to the store and they refunded my money without question. I'll be back!"
"I needed to get my Nephew some off road riding gear. The young lady at the Schaumburg, IL. store on Rt 58 Golf Rd. was so helpful and took all the time needed with us to make sure he was protected in his new adventure of Off road Dirt Bike riding. I really love this store and its employees!
Carey Nuyen"
"Very little selection of bike shoes, especially in women's styles/sizes. But customer service was great, in that I needed to exchange a pair of shoes I bought at the San Jose California store, and they did not give me any problem at all. "